Agreement
These Terms are between you and Techon Solution LLC, the legal business owner and operator of FamilyFence. By using FamilyFence, you agree to these Terms. If you do not agree, do not use the Parent App, Child App, website, or subscription services.
Who May Use FamilyFence
FamilyFence is only for parents and legal guardians managing a child device they own or are legally authorized to supervise. The Child App must remain visible to the device user. You may not conceal the app, misrepresent its purpose, use it to monitor another adult, or use it for stalking, harassment, coercive control, unlawful surveillance, or access to a device or data without authorization.
Product Use
FamilyFence provides parental control features including app blocking, screen time rules, web filtering, usage reports, permission alerts, and location features when enabled. FamilyFence is not an emergency response service.
Subscriptions and Free Trials
Plans include a 3-day free trial and are billed annually after the trial unless cancelled before billing begins. Pricing is shown on the Pricing page. Taxes may be added at checkout. Subscription access is limited to the number of child devices included in the selected plan.
Cancellation and Refunds
You may request cancellation or billing assistance by contacting support@familyfence.site or using the live chat widget on this website. Refund requests must be made within 14 calendar days from the transaction date and are explained in our Refund Policy.
Account Responsibility
You are responsible for maintaining accurate account information, keeping login credentials safe, and configuring FamilyFence in compliance with laws that apply to your household and location.
Acceptable Use
You may not reverse engineer the app, bypass security, conceal or rename the Child App to mislead a device user, misuse support channels, resell access without permission, or use FamilyFence in a way that violates another person's privacy, data, or other legal rights. We may suspend accounts associated with suspected unauthorized monitoring or abuse.
Service Changes
We may update features, pricing, supported platforms, and these Terms. Material changes will be reflected on this website or communicated through the app where appropriate.
Contact
For terms, billing, refund, or account questions, contact support@familyfence.site or use Live Chat.